Hello joshua rayburn,
The following email from Billing was sent through the
www.trexhost.com contact client form. Note- the sender may also be copied on this email.
Message as follows:
-------------------
To: joshua rayburn
From: Billing
Email:
billing@trexhost.com
Subject: Server Upgrades
Message:
Dear Valued Customers,
We wanted to inform you about a few changes that are going to be happening over the next few days. We are going to be upgrading all of our servers that are on rows A1-A11, which includes every customer who recieves this email. After a great deal of time, as well as an investment on our part, we are excited to announce these changes that will bring performance increases of up to 500%. We will be keeping all of our old servers up for up to a month after we make this move, but do require a few steps to be done on your part, to keep downtime minimal for you, as well as your customers. We expect downtime on this change to be no more than one hour, which is absolutely amazing for the amount of data that we will be transfering. We will have all our tech's on duty and ready for our call to make this transfer. We need to know we have your attention on this matter, so that when the time comes, the transfer goes through uninterrupted. The only thing needed to be done on your end as a customer, is a change in your main resellers domain account. The change will be the ip address for nameserver1 and nameserver2. When the time comes for the transfer, we will email you all with the specifics. Please let us know ahead of time if you do not know how to change your DNS information in your domain registrar for your nameservers, so that we can walk you through it. Once again, we want to assure you all that Trexhost.com will continue to move forward in the Reseller and Dedicated web hosting business, and continue to provide exceptional service to our loyal customers like yourself. On behalf of Trexhost.com, we thank you.
Trexhost.com Staff
support@trexhost.com
