SRB2 Broke For Me-

Gamor Kat

I Found You, Faker!
so when i try to launch it, the launcher opens and it always freezes on 'This Game Should Not Be Sold.'
and ive had it open for 6 hours and its still frozen, is there anything i can do to fix this issue?
 
so when i try to launch it, the launcher opens and it always freezes on 'This Game Should Not Be Sold.'
and ive had it open for 6 hours and its still frozen, is there anything i can do to fix this issue?
Unplug your mouse or controller and try again.
 
so when i try to launch it, the launcher opens and it always freezes on 'This Game Should Not Be Sold.'
and ive had it open for 6 hours and its still frozen, is there anything i can do to fix this issue?
if it still doesnt work then check video card drivers
 
so when i try to launch it, the launcher opens and it always freezes on 'This Game Should Not Be Sold.'
and ive had it open for 6 hours and its still frozen, is there anything i can do to fix this issue?
Please ignore the suggestions of the posters before me (sorry, but I don't think they're helpful). A few questions:
  1. Have your computer experienced problems before?
  2. Have you tried turning off your computer and trying again to run SRB2?
  3. Does SRB2 succeeds in writing out a log file that could hold a clue as for why it's getting stuck or at what stage it happens? (The logs are saved in the directory of SRB2 together with the rest of its files.)
  4. Have you tried opening Task Manager while your computer gets stuck? (Ctrl+Shift+Esc at the same time, or, if that fails, Ctrl+Alt+Delete at the same time.)
  5. When your computer freezes like that, if you look at your keyboard's CAPSLOCK indicator, does it turn on and off when you press CAPSLOCK repeatedly? (Is there a delay between you pressing CAPSLOCK and the indicator turning on and off?)
 
Please ignore the suggestions of the posters before me (sorry, but I don't think they're helpful). A few questions:
  1. Have your computer experienced problems before?
  2. Have you tried turning off your computer and trying again to run SRB2?
  3. Does SRB2 succeeds in writing out a log file that could hold a clue as for why it's getting stuck or at what stage it happens? (The logs are saved in the directory of SRB2 together with the rest of its files.)
  4. Have you tried opening Task Manager while your computer gets stuck? (Ctrl+Shift+Esc at the same time, or, if that fails, Ctrl+Alt+Delete at the same time.)
  5. When your computer freezes like that, if you look at your keyboard's CAPSLOCK indicator, does it turn on and off when you press CAPSLOCK repeatedly? (Is there a delay between you pressing CAPSLOCK and the indicator turning on and off?)
As someone who has troubleshooted this exact issue several times, it is normally due to the game hanging when initializing controller functionality, which sometimes includes the mouse. Unplugging them was the most common solution. If that had not worked, I would have moved onto other possibilities.

Please do not tell people to ignore my suggested solution when it does not hurt at all to try them first, especially when this is a recurring issue with a recurring solution.
 
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As someone who has troubleshooted this exact issue several times, it is normally due to the game hanging when initializing controller functionality, which sometimes includes the mouse. Unplugging them was the most common solution. If that had not worked, I would have moved onto other possibilities.

Please do not tell people to ignore my suggested solution when it does not hurt at all to try them first, especially when this is a recurring issue with a recurring solution.
You didn't say it's an issue you recognize first hand, so I couldn't have known. Usually when things like that happen it's because the computer itself or the operating system has problems, I mean it's not unreasonable to assume that the OP hadn't tried to exit from SRB2 after waiting for so many hours, which implies that there's a bigger problem. Also usually people are discouraged from following suggestions if they receive many different ones.
 
You didn't say it's an issue you recognize first hand, so I couldn't have known.
Alternatively, it seems you likely assumed at some point that we didn't know what we were talking about, and if so, avoiding that is another option. Corn had the right idea by saying “Try this if that doesn’t work.”

And you added to the problem of multiple solutions. The appearance of infighting between solutions you gave off implies confusion on the issue on our collective part, which is equally discouraging. The one provided by Corn was only to be used if mine didn’t work, as they specified.

I do not want to turn this thread into an argument but must please ask you don’t shut down other veteran users trying to help.
 
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(OP: See bolded text below.)
assumed at some point that we didn't know what we were talking about
I said "sorry, but I don't think they're helpful"; that's a polite way of saying that I don't think you know what you're talking about…
And you added to the problem of multiple solutions. The appearance of infighting between solutions you gave off implies confusion on the issue on our collective part, which is equally discouraging. The one provided by Corn was only to be used if mine didn’t work, as they specified.
…My reasoning was as follows: Both existing suggestions are unhelpful (see below); my suggestion is helpful, therefore I must add it. Therefore, either I can add it as something else for the OP to try, or I can tell them to skip the supposedly unhelpful suggestions. Since I was trying to help the OP —and letting them make better use of their time is help— and since I had already presumed that your suggestions were not worth the OP's time, and since I had thought that there's a possibility that the OP could start from your unhelpful suggestions and stop before mine if I would've just added them to yours, I determined that it would be better to tell OP to ignore your suggestions…
veteran users
…I had no way of knowing how veteran you are, apart from you saying it after-the-fact. All I'm trying to say is that the OP wanted help, that being considerate of their time is being helpful (and I did it politely), that presuming that your application-level troubleshooting suggestions are unhelpful is not unreasonable given that the user claims to have had their computer stuck for many hours, and that it's sufficient that you've said that this is a known issue you know how to take care of, because now OP could know better what to do, although you could've just stated it in your first post, in which case I probably would've not posted in this thread at all.
(Sidenote: Not many people know how to manage drivers, and it could be lengthy too.)
 
fellas. this isnt the thread for this, i personally dont think what watermelon did was okay, and he didnt need to say 'ignore the other posts'
can we all just make up, and move on?
 

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